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Sheffield

Lead User Researcher

About Nimble

Nimble is a boutique technology consultancy based in the UK North; Sheffield, Leeds and Manchester. We partner with ambitious clients across the public and private sectors to design, build, and optimize digital services that deliver real value. We pride ourselves on our agile mindset, our creative problem-solving, and our collaborative culture.

The Role

As a Lead Consultant at Nimble, you'll be joining our Product & Design Capability, our permanent team of highly skilled product management, business analysis and user centred design consultants.

We are looking for passionate and pragmatic people who can help to shape and develop our growing capability, as well as hit the ground running on client projects as a Lead User Researcher.

Key Responsibilities

  • Plan, lead and conduct research projects end to end throughout the different GDS phases: Discovery, Alpha, Beta and Live

  • Design and conduct research with a range of users including those with different levels of digital accessibility

  • Co ordinate user research activities across a number of teams

  • Identify the root of the business problem or opportunity and use the appropriate research methods to understand the users

  • Communicate effectively and present user insights to strategic decision makers

  • Analyse & interpret research data with the ability to connect data from different sources

  • Proactive involvement in growing our Product & Design capability, to generate awareness and engagement of UCD both internally in Nimble and externally with clients

Key Skills

  • Expertise in qualitative and quantitative user research methods

  • Previous experience in a user research role on public sector, GDS projects

  • Stakeholder management and effective communication skills

  • Strong decision maker and able to influence stakeholders

  • Tenacity - to overcome hurdles in both people and process

  • Desirable - Previous consultancy experience

What We Offer

  • Impactful Work: The opportunity to shape digital services that impact thousands of users across the UK.

  • Collaborative Culture: A supportive, tight-knit environment where knowledge sharing and continuous learning are highly valued.

  • Professional Growth: Dedicated training budgets and pathways to develop your technical skills and consultancy expertise.

  • Flexible Working: A hybrid working model tailored to balance client needs with your personal well-being.

What are our benefits

  • Private healthcare for you and a family member through Westfield Health

  • Multiple Qualified Mental Health First Aider’s with regular 1-1’s available

  • £2k champion fund to spend as you wish on your own L&D

  • Referral scheme (£3,000) for every successful applicant

  • Dedicated time to spend on your L&D, including time to complete courses and qualifications

  • Flat organisational structure with lots of career progression opportunities

  • Laptop and any practicable equipment provided (either a Mac or Windows)

  • Regular Nimble Socials (both virtual & physical) including Escape rooms, Lunches, Award nights, Bowling, Bouldering and more!

  • Relaxed and fun working environment

  • Engaging and collaborative communities to be involved in

  • A chance to be involved in company OKRs and shape how we will be in the future

  • 25 days holiday allowance + bank holidays

  • Company pension (with employer contributions)

Equal Opportunities Statement:

At Nimble Approach, we strongly believe that discrimination and victimisation is unacceptable. It is our duty to ensure that no employee or job applicant receives less favourable facilities or treatment (either directly or indirectly) in recruitment or employment on grounds of age, disability, gender / gender reassignment, marriage / civil partnership, pregnancy / maternity, race, religion or belief, sex, or sexual orientation (the protected characteristics).

Our aim is that our workforce will be truly representative of society and each employee feels respected and able to give their best. We want everyone at Nimble and those applying to join us to feel safe, supported and encouraged so if we can make any adjustments to help with your application or you require any assistance, please reach out to us on people@nimbleapproach.com and we are happy to help.

Sheffield

Lead User Researcher

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